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Calibre Computing are inkjet cartridge and ink refill specialists, offering a
full range of branded and compatible products, plus an extensive range of
CDR/DVD Media, Photo Papers and more, all at excellent prices and catering for
the all the popular printers.
Calibre Computing are
completely dedicated to your total satisfaction.
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Making A Purchase |
Making a
purchase could not be easier. Just browse our Catalog, and click on
any items that you wish to buy and put them into the shopping cart.
After you have finished your selection, click on "Checkout" and you
will be asked for a few details that we need to be able to satisfy
the order. We accept credit card payment. We accept Visa, Visa
Delta, Mastercard, Solo and Switch. All prices include VAT and
delivery charges (where applicable).
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Cancellation Rights |
You have 7 days
from receipt of goods to cancel your order without reason (Consumer
Protection (Distance Selling) Regulations 2000) You will be
responsible for the cost of return and safe return of any product
purchased after which a refund of the purchase price will be made in
full, unless the goods have been misused, opened, or are in a
condition that warrants the product non-saleable.
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Complaints |
In the event
that you need to make a complaint about our service and/or
product/s, just make contact with them in anyway convenient to you.
We will acknowledge your complaint within 48 hours and you will be
appointed a specific contact who will follow your complaint through
to its conclusion. Our standard guarantees apply to complaints and
our internal policies do not affect your statutory rights as a
consumer.
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Shipping And Handling |
All orders
possible are shipped daily. We offer FREE UK DELIVERY using
2nd class mail with an optional upgrade to 1st Class delivery if
required for 99p. 27/02/04 - Due to constant
non-delivery problems we have ceased shipping to ALL INTERNATIONAL
destinations. We apologise for any inconvenience this may cause.
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Delivery Schedule |
We understand
that delivery time is of the utmost importance. All our orders are
shipped daily using 1st/2nd class royal mail which ensures 1-3 days
delivery for UK orders. In the event of an item being out of stock
we will notify you immediately with an expected delivery time. If
you have paid the upgrade to 1st Class mail and we are unable to
ship your order 'same-day' you will not be charged the upgrade
amount, but your order will be sent 1st Class as soon as it is
possible. Same day despatch applies to orders placed before 3.30pm
daily (except Saturday: 10am, and Sunday: no post).
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Back Orders |
If your item is
not in stock, we will back order for you. You will always be emailed
with the option to cancel your order if you would rather not wait.
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Credit Card Security |
We use an
128-bit SSL encryption system to ensure transmission of sensitive
information such as credit card numbers is total secure. Please see
our specific page on Credit Card security for more details of this.
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Guarantee |
We guarantee
your satisfaction. All products are fully guaranteed against defects
on a replacement or refund basis.
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Statutory Rights |
The above does
not affect your statutory rights as a consumer.
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