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PC
World Business's
objective is to deliver a
competitor beating service that
exceeds customers' expectations.
It aims to offer
the
UK's largest range of
products, with the
UK's lowest prices,
backed by expert and
professional service.
PC
World Business has an extended range of over 40,000
products to businesses offered via its 852-page Definitive Buyers Guide. The
catalogue is produced three times a year.
In addition, many of these 40,000 products are available for next day delivery
from the website, where prices and stock levels are constantly updated in real
time.
PC World Business's
after-sales service operation includes the largest distribution network of its
kind in the UK. This includes a field sales force of 250 fully qualified
engineers, of which 82 are dedicated to business customers, undertaking over
165,000 on-site visits per year.
PC World Business Centres offer business customers more than
5,000 product lines, covering not only PCs but laptops, printers, software,
peripherals and accessories across all the major brands. These include many
products which are exclusive to PC World - e.g. the award winning Advent range
of PCs and laptops.
Through its strategic alliances with the world's premier IT
vendors and the buying power of its parent - Dixons Group -
PC
World Business aims to help businesses deliver
consistent value and get the most from their IT budgets.
As well as products,
PC
World Business can supply services and solutions from
selling telephone software support for one PC to managing a business's whole
network remotely. The company aims to be able to offer all sizes of business and
public sector organisations complete IT solutions, from an individual PC to an
entire network.
Dedicated business-to-business account managers and business specialists, both
in-store and at the end of the phone, are always available to help deliver
cost-efficient IT solutions for customers.
Through
PC World Business
companies can open a Business Account which gives them preferential terms of
trading. To date, around 250,000 businesses have done this.
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